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Hotel Laundry Attendant
Part Time
Guest Services Agent
Part Time
Guest Services Agent
Full Time
Housekeepers
Part Time
Restaurant Supervisor
Full Time
Catering Staff
Part Time
Line Cook
Part Time
Sous Chef
Temporary
Sous Chef
Full Time
Visitor Services Attendant II
Full Time
Visitor Services Attendant – Inventory
Full Time
Visitor Services Attendant
Full Time
Cashier – Inventory
Full Time
Finance and Administration Manager
Full Time
Executive Director
Full Time
Bison Project Management Lead
Full Time
Visitor Services Team Leader II
Full Time
Resort Assistant Manager (On Site)
Full Time
Member Services Agent
Full Time
Finance Project Accountant
Full Time
Accountant
Full Time
Information Officer
Full Time

We are looking to hire: • Peter Lougheed Provincial Park – 3 positions • Kananaskis Visitor Information Centre – 4 positions • Elbow Valley Information Centre – 2 positions This is a front-line customer service role that focuses on day-to-day operations of the larger Kananaskis Information Program, including handling visitor inquiries at the Visitor Information Centre, performing retail sales, issuing Kananaskis Conservation Passes, cash-in/cash-out procedures, compiling and posting Regional trail data from staff and users, editing data on the Alberta Parks website, and responding to requests through email, phone, social media, and mail. In-Person Information Services: •    Provide exceptional customer service as the first point of contact for day users and overnight campers, in person, at the booth at registration time or any time visitors have inquires •    Understand reserve.albertaparks.ca functions to register campers, update visitor information, and process payments or refunds using the system •    Operate cash register and point of sale system •    Manage a till float to ensure that staff are able to provide appropriate change to visitors at all times •    Manage retail sales, orders, inventory, and stock •    Daily opening tasks, closing tasks and ensuring location is open to the public during scheduled hours of operation •    Participate in all required booth operations, including camper compliance, shower coin collection, group unit counts, and daily cleaning •    Receive, respond to, and follow up with customer complaints •    Learn and adhere to all pertinent policies, procedures, and protocols, including Occupational Health and Safety (OH&S) protocols, campground regulations, and Government of Alberta directives; understand emergency protocols to provide support to visitors and staff in an emergency situations Education and Information Services •    Respond to in-person and telephone/email requests for information on area amenities and recreational activities •    Advise the public of the various rules, policies, and regulations that apply within a Provincial Park •    Stay up-to-date on relevant activities, opportunities, and conditions (trails, water, fishing, etc.) to provide to the public •    Plan and deliver activities to support special events (such as Canada Day or Parks Day) Administrative Duties •    Complete daily cash-outs and accurately enter data into Excel workbooks •    Record and organize statistics for public visitation and demographics as required Manage invoices and track expenditures •    Place orders for supplies and retail inventory to ensure the proper supplies are available prior to periods of increased visitation APS Competencies Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf. Systems Thinking – You will focus on the connections between various elements of a strategy to understand how outcomes influence the larger goals of the Government of Alberta operational plans for Alberta Parks. Creative Problem Solving – You will have the ability to assess options and recommend solutions to issues that may arise. Agility – You will have the ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment. Drive for Results – You will have the ability to understand what outcomes are important and maximize resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to team members and superviosrs. Develop Networks – You will strive to  proactively build networks, connect, and build trust in relationships with various stakeholders. Build Collaborative Environments – You will lead and contribute to the conditions and environments that allow people to work collaboratively together to achieve outcomes. Qualifications Education and Experience •    High School Diploma with preference for post-secondary education plus one year of customer service experience; equivalencies will be considered Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards. Additional Requirements to be successful in this role include: •    Exceptional English language proficiency for verbal and written communication •    Proficient computer skills (Microsoft Office, internet); Publisher and PowerPoint is also an asset. •    Valid Class 5 Driver’s License; defensive driving course •    Valid First Aid Certificate Assets •    Experience or training in Tourism & Hospitality, Administration, Communications, Accounting, or Business and ability to provide exceptional Customer Service •    Previous Alberta Parks experience and direct experience with Reserve.AlbertaParks.ca •    Experience handling cash, credit and debit card transactions, computer usage, debit machines •    Customer service, retail and cash-handling experience and/or administration experience •    Previous supervisory/leadership experience •    Familiarity with the campground operations and/or the area surrounding your park preferences; camping experience or knowledge of appropriate campground etiquette Notes Terms of Employment •    Term of contract is to start April 1 until October 31, 2024 with possible extension into the 2024 winter season •    Evening and weekend work will be required; premium is paid for these shifts •    Access to reliable transportation to and from place of work •    Valid Class 5 Driver’s License •    Final Candidates may require to provide an acceptable Drivers Abstract. (Will be reimbursed) •    Final Candidates may be required to provide a Criminal Records Check (will be reimbursed) •    Recognized Current Standard First Aid and CPR Level "C"/AED Certificate •    Adherence to Alberta Parks Uniform Policy •    Positions may require some outdoor work in a variety of weather conditions NOTE: In your resume: •    Include date ranges (month and year) associated with all education and work experience •    Indicate whether your work experience was casual, part-time (PT) or full-time (FT) •    Example:  Legal Assistant: Jan 2016 – June 2019 (PT 3 eight hour  shifts per week)

Flupsy Operator- Relocate to Port Hardy
Part Time
Project Coordinator – Story Board
Freelance
Lifeguard – Inventory
Full Time
Life Guard
Full Time
Interpreter
Full Time
Accountant
Full Time
Visitor Services Attendant II
Full Time
Heritage Presenter
Full Time
Lifeguard – Inventory
Full Time
Visitor Services Attendant – Inventory
Full Time
Visitor Services Attendant
Full Time
Life Guard
Full Time
Cashier – Inventory
Full Time
Housekeeper- Relocate to Port Hardy
Part Time
Heritage Presenter
Full Time
Interpreter/Demonstrator
Full Time

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